Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses in the United States. More countries are coming soon.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding US holidays). Orders placed on weekends or holidays are processed on the next business day.

Shipping rates and delivery times

Method	Delivery time (after shipping)	Cost
Standard Shipping	5–9 business days	$4.95
Free Shipping (orders over $49)	5–9 business days	Free

Delivery times are estimates and start from the day your order ships, not the day it was placed.

Tracking

You'll receive an email with a tracking link as soon as your order ships. You can also check your order anytime on our Track Order page.

Multiple packages

If your order includes items from different warehouses, it may arrive in separate packages. Each package has its own tracking link. You only pay shipping once.

Customs and import fees

US orders ship from within the United States, so there are no import duties or customs fees for you to pay.

Delays

Weather, carrier issues, or high-volume periods can sometimes delay delivery. If your order will ship later than the time stated above, we'll email you with an updated estimate and give you the option to cancel for a full refund.

Incorrect addresses

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours so we can correct it before the order ships. We can't redirect packages after they ship.

PO Boxes and APO/FPO addresses

Please contact us before ordering to an APO/FPO address. PO Box delivery may take longer for some items.

Lost or stolen packages

If your tracking shows "delivered" but you can't find your package, check with neighbors and your local post office first, then contact us within 7 days. If tracking hasn't updated for 15 business days, contact us and we'll reship or refund your order.